Service Delivery Policy
1. Nature of service
MYDGID offers remote, ongoing digital marketing management rather than a shipped physical product. Services include Google Business Profile work, Google Search Ads campaign management, communications and reporting as described in the plan you purchase.
2. When delivery can start
Service onboarding can be arranged after your successful payment is verified and the information and permissions needed for the agreed scope are received. The exact start time depends on your response, Google account status, verification requirements and operational scheduling. Paying a fee alone does not grant MYDGID account access.
3. Payment confirmation and next steps
Use the correct Razorpay link for Growth (INR 4,999) or Growth Plus (INR 9,999). After completing payment, share the transaction reference on our WhatsApp contact so our team can verify it. An automatic return to our website or WhatsApp is not proof that a payment was successful.
4. Google account access and security
Where account access is required, invite the MYDGID team through the official Google role and permissions features. You retain ownership of your Google Business Profile, Google Ads account and underlying business assets unless a separate written arrangement specifies otherwise. Never provide passwords or one-time passcodes.
5. Google Growth monthly scope
The Growth Plan covers one managed Business Profile, eight profile posts during the paid service month, review monitoring and manual reply support, eligible profile optimisation, reporting and management of one active Google Search Ads campaign with related keyword and campaign activities. Actual advertising budget is separate.
6. Google Growth Plus monthly scope
The Growth Plus Plan covers one managed Business Profile, twenty Business Profile posts during the paid service month, advanced local keyword research within scope, and management of up to three active Google Search Ads campaigns, plus support and reporting. Google Ads spend remains separate from the management fee.
7. Planning and approvals
We review business objectives, contact details, current listing and account health, location targeting, content and campaign needs. Some updates, posts, budget settings and public replies may require customer approval or assets. Google may need to approve, verify or process changes independently.
8. Monthly reporting and communication
We provide agreed periodic updates and monthly performance reporting. Reporting describes the work completed and relevant available platform metrics. Advertising metrics can fluctuate, and Google may revise attribution and reporting methods.
9. Delays, exceptions and additional projects
Google verification steps, access changes, disputes, suspended listings, merchant feeds, complex tracking, video/Shopping campaigns or advanced reinstatement cases may need additional time, separate technical access and a separately agreed quotation. MYDGID will seek to communicate material scope or access limitations.
10. Service periods and next month
Each advertised plan is billed for a one-month service period. Automatic renewal is not required. If you would like to continue management for a new month, complete a new payment or confirm another agreed arrangement before the next period.
11. Free consultation and meeting scheduling
A free consultation is a short preliminary discussion and does not itself initiate paid management. When connected, Google Calendar booking may issue a Google Meet invitation following an availability check. Otherwise preferred dates and times are treated as requests and confirmed manually.
12. Support or delivery concern
If you believe a promised activity has not been delivered, email support@mydgid.online with your plan, payment reference, date, affected account or service and a description. We will review the information and discuss steps to resolve the concern under the agreed scope.
Last updated: 10 October 2026
Email support@mydgid.online or call +91 8282025159.